Are you constantly struggling to keep spam out of your inbox or phone and keep shady business practices at bay? Read on and find out what you can do to fight back!
Spam is a constant and unrelenting reminder to the drawbacks of having an email account. Although many email providers offer excellent spam control and additional options for minimizing the spam in your inbox, persistent individuals and businesses can become a cumbersome nuisance.
Luckily, the Federal Trade Commission has teamed up to help fight cyber crime and internet spam. You may be aware of the CAN-SPAM Act of 2003, which dictates proper email etiquette and how businesses can communicate with email users. Most spam messages received have an option to "opt-out" of receiving future messages, and offer users a quick and efficient way to unsubscribe from the majority of spam emails they receive. The CAN-SPAM Act also protects users by imposing strict fines (up to $16,000) for offending businesses who continue to send spam despite users opting out of future emails.
Unfortunately, opting out isn't always a successful means of stopping persistent spam emailers. If you are the victim of repeat spam emails from the same company, and you continue to receive emails after the 10 day grace period for companies to remove your email address from their email list, you have options! You can file a complaint against the company online by clicking here or by calling toll-free, 1-877-FTC-HELP (1-877-382-4357). The process will ask for some personal information which you are free to omit at your regard, as well as information about the offending business. Please be sure to have as much information about the offender as possible to help follow up efforts. This process generally takes about 10-15 minutes.