Fighting Business Spam

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Fight Back Against Business Spam!

Are you constantly struggling to keep spam out of your inbox or phone and keep shady business practices at bay? Read on and find out what you can do to fight back!

Fight Business Spam

Spam is a constant and unrelenting reminder to the drawbacks of having an email account. Although many email providers offer excellent spam control and additional options for minimizing the spam in your inbox, persistent individuals and businesses can become a cumbersome nuisance.

What is the CAN-SPAM Act of 2003?

Luckily, the Federal Trade Commission has teamed up to help fight cyber crime and internet spam. You may be aware of the CAN-SPAM Act of 2003, which dictates proper email etiquette and how businesses can communicate with email users. Most spam messages received have an option to "opt-out" of receiving future messages, and offer users a quick and efficient way to unsubscribe from the majority of spam emails they receive. The CAN-SPAM Act also protects users by imposing strict fines (up to $16,000) for offending businesses who continue to send spam despite users opting out of future emails.

I "Opted Out" and still receive unwanted messages

Unfortunately, opting out isn't always a successful means of stopping persistent spam emailers. If you are the victim of repeat spam emails from the same company, and you continue to receive emails after the 10 day grace period for companies to remove your email address from their email list, you have options! You can file a complaint against the company online by clicking here or by calling toll-free, 1-877-FTC-HELP (1-877-382-4357). The process will ask for some personal information which you are free to omit at your regard, as well as information about the offending business. Please be sure to have as much information about the offender as possible to help follow up efforts. This process generally takes about 10-15 minutes.

How to prevent unwanted messages from new businesses

One of the most common mistakes regarding your email address is handing it out freely to advertising companies. When signing up for new products or services that ask for an email address, ask yourself what information you would like this business to send you. If in person, ask about what options you have to limit the amount and types of emails sent from that business, or if online, be sure to review the privacy policy for the business and look to check boxes to "opt out" of specific types of promotional emails or marketing.

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